Shipping Policy

AUSTRALIAN DELIVERIES ONLY

  • Amy Louise Dance provides two options for delivery for its products:
    1. Australia Post Standard Satchel or Fastway Couriers (method of dispatch will depending on your location) – this method of delivery is free for all items purchased online from Amy Louise Dance.
    2. Australia Post Express Post Delivery – if a customer requires express delivery, this method incurs an additional AUD$15.00 Shipping & Handling Fee (so please select the box in the shipping section of your cart).
  • Amy Louise Dance will use best endeavours to dispatch your item within 3-7 business days from the conclusion of the contract of sale.
  • Amy Louise Dance accepts no liability for any loss, damage or delay once goods are dispatched.

1) Australia Post Standard Satchel or Fastway Couriers Delivery

  • Depending on your location, delivery will be a minimum of two days from the date of dispatch to your nominated street address or post office box number.
  • If your chosen delivery is to your home and you are not available when your package arrives, a notice will be left at your address notifying you that a parcel is waiting for collection at a specified Australia Post location, or you will be required to call the listed number to arrange for re-delivery by a Fastway Courier.
  • Amy Louise Dance will advise you by email when your item has been dispatched and provide you with an Article ID so you may track your parcel.
  • To track your parcel visit the Australia Post Tracking website or Fastway Couriers websiteand enter your Article ID tracking number.

2) Australia Post Express Post

  • Delivery is guaranteed on the next business day to your nominated street address or post office box number, depending on your delivery location.
  • Delivery is guaranteed to occur the next business day but only within the Express Post Network.
  • Deliveries must be signed for - if you are not at home when your package arrives a notice will be left at your address notifying you that a parcel is waiting for collection at a specified Australia Post location.
  • Amy Louise Dance will advise you by email when your item has been dispatched and provide you with an Article ID so you may track your parcel.
  • To track your parcel visit the Australia Post Tracking websiteand enter your Article ID tracking number provided to you by Amy Louise Dance.

 

Changing of Shipping Address

  • Our team aims to process and pack your order as fast as possible.
  • If you need to change your shipping address prior to dispatch, please advise Amy Louise Dance via email at sales[at]amylouisedance.comand we will endeavour to change your address.
  • This means that your shipping address can only be changed if your order has not left our office.
  • Amy Louise Dance takes no responsibility for changes of address that have occurred after dispatch and before delivery.

NEW ZEALAND DELIVERIES ONLY

  • Amy Louise Dance provides two options for delivery for all its products to New Zealand:
  1. Australia Post International Standard Satchel
  2. Australia Post International Express Satchel
  • Amy Louise Dance will use best endeavours to dispatch your item within 3-7 business days from the conclusion of the contract of sale.
  • Amy Louise Dance accepts no liability for any loss, damage or delay once goods are dispatched.

 

1) Australia Post International Standard Satchel

  • If a customer requires this form of delivery the method incurs an additional fee depending on the weight of the package (please note that an AinslieWear leotard weighs between 110 to 130 grams – other products may weigh more or less).
  • Satchel weight 1 gram - 500 grams - AUD$24.00 Shipping & Handling Fee
  • Satchel weight 501 grams - 1kg – AUD$30.00 Shipping & Handling Fee
  • Economy Air and up to 6 Business days to reach New Zealand Customs in Auckland.

 

2) Australia Post International Express Satchel

  • If a customer requires this form of delivery the method incurs an additional fee depending on the weight of the package (please note that an AinslieWear leotard weighs between 110 to 130 grams – other products may weigh more or less).
  1. Satchel weight 1 gram - 500 grams - AUD$24.00* Shipping & Handling Fee
  2. Satchel weight 501 grams - 1kg – AUD$30.00* Shipping & Handling Fee
  • First Class Air and up to 4 Business days to reach New Zealand Customs in Auckland.

Important Points:

*       The above Shipping & Handling Fees are based on Australia Post’s costs effective 01 June 2019 and are subject to change at any time.

*       The time frame listed for delivery of your package has been provided by Australia Post, however delays may occur at the discretion of NZ Customs Clearance and/or New Zealand Post.

*       Amy Louise Dance will advise you by email, when your item has been dispatched with Australia Post and provide you with an Article ID so you may track your parcel.

*       To track your parcel visit the Australia Post Tracking website and enter your Article ID tracking number provided to you by Amy Louise Dance.

INTERNATIONAL DELIVERIES ONLY

Amy Louise Dance does ship to all other destinations, however please contact us for Shipping & Handling Fees.